How We Assist with Claims
Understand your situation
Tell us about your policy, the incident, and where you are in the claim process. We listen first and clarify what support you need.
Guide on documentation
We help you identify the forms, photos, FIRs, hospital records, or other documents your insurer may require for a smooth submission.
Support through resolution
From intimation to surveyor coordination and follow-ups, we stay available until your claim reaches a clear outcome with your insurer.
What We Can Help With
Motor insurance claims
Accident, theft, own-damage, third-party, and cashless repair guidance for private and commercial vehicles.
Health insurance claims
Cashless hospitalisation, reimbursement claims, pre-authorisation, and document checklist support.
Claim status follow-up
Unsure where your claim stands? We can help you understand insurer timelines and the right channel to escalate.
First-time claim guidance
New to claims? We explain the process in plain language so you know what to expect at every stage.
Important to Know
- LocalBima acts as an insurance broker. Final claim approval, settlement, and payment decisions rest entirely with your insurer.
- Assistance is available whether your policy was bought through LocalBima or any other agent, broker, or insurer directly.
- For urgent accident claims or cashless hospitalisation approvals, notify your insurer as soon as possible. We can assist you in composing the documentation correctly.